1 · Choose a symptom2 · Check safely3 · Your next step
YOUR NEXT STEP
RodgersPC can interpret diagnostic signals for your model and test hardware to determine the actual cause. Send us the pattern or short video and describe recent changes. You do not have to disassemble your computer or attempt checks that make you uncomfortable.
Do not erase the Mac, reset firmware, or replace parts just because of an unfamiliar signal.
Send a short recording of one complete beep or light sequence, or a photo of the displayed code and any labels. Include the exact computer model. You can attach it to your message below. Sharing is optional; you do not have to disassemble anything or repeat a risky test.
A symptom can have more than one cause. These guides help you choose a next step; confirming a hardware fault requires testing.
Bring your questions, not just your computer. A photo, screenshot or short recording can help show us the problem. Your guide will carry over to the contact form.
