Skip to contentYOUR LOCAL TECH PEOPLE. YOUR NEXT CLEAR STEP.
Headphone Jack Sensor Stuck.
Your next step, based on what you observed.
1 · Choose a symptom2 · Check safely3 · Your next step
YOUR NEXT STEP
Your Mac thinks headphones or an optical cable is plugged in when it isn't. This is often caused by dust or debris inside the 3.5mm jack.
We can clean the port microscopically or replace the audio board if the switch is physically broken.
A symptom can have more than one cause. These guides help you choose a next step; confirming a hardware fault requires testing.
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