Skip to content Help Hub / Troubleshoot / MacBook / iMac / Wi-Fi or Bluetooth Not Working / Bluetooth devices keep disconnecting / Radio Frequency Interference. ← Back to checks Help Hub home YOUR LOCAL TECH PEOPLE. YOUR NEXT CLEAR STEP.
Radio Frequency Interference. Your next step, based on what you observed.
1 · Choose a symptom 2 · Check safely 3 · Your next step
YOUR COMPUTER IS RESPONDING
Cheap USB 3.0 cables emit radio noise on the exact same 2.4GHz frequency that Bluetooth uses, causing mouse/keyboard lag.
Move your hub further away from the Mac or wrap the cable in aluminum foil tape to shield the noise.
A symptom can have more than one cause. These guides help you choose a next step; confirming a hardware fault requires testing.
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