YOUR LOCAL TECH PEOPLE. YOUR NEXT CLEAR STEP.

RGB Stuck on One Color

If it's stuck on Rainbow or Red, the controller has reverted to 'Hardware Mode' and isn't receiving software data.

1 · Choose a symptom2 · Check safely3 · Your next step

Work through these checks.

01Restart the lighting service
02Check device settings for 'Hardware Lighting'
03Force firmware update on the device
04Disconnect power to the hub for 30s

What happened?

RGB responding now Software issue Hardware issue

Back to symptoms

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