YOUR LOCAL TECH PEOPLE. YOUR NEXT CLEAR STEP.

Total Blackout

No image anywhere, but lights are on.

1 · Choose a symptom2 · Check safely3 · Your next step

Work through these checks.

01Caps Lock test: Does the Caps Lock light toggle on/off?
02Listen for Windows startup sound
03Hard Reset (Hold power 30s)
04Technician-level check: component seating or firmware reset may be relevant. Use the exact service manual, disconnect power correctly, and stop if you are not comfortable opening this model.

REAL PEOPLE. RIGHT HERE IN BELTON.

Bring your questions, not just your computer. We’ll help you find the right next step.

Something unclear, a broken link, or a guide you’d like to see? Tell the people who built it.