Skip to content Help Hub / Troubleshoot / Windows laptop / Freezing / Crashing / Specific app closes itself / Intermittent fault needs investigation ← Back to checks Help Hub home 1 · Choose a symptom 2 · Check safely 3 · Your next step
YOUR NEXT STEP
What to check next Note the app, workload, power source, attached devices, and approximate time to failure. Reproducing the same conditions is more useful than an invented fixed test duration.
A symptom can have more than one cause. These guides help you choose a next step; confirming a hardware fault requires testing.
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